Shipping Policy

Last Updated: 03/12/2025

Thank you for shopping with Avakidoz. This Shipping Policy explains how and when your orders are processed, shipped, and delivered. By placing an order on our website, you agree to the terms mentioned below.

1. ORDER PROCESSING TIME

  • All orders are typically processed within 1–3 business days (Monday to Saturday).
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • During high-sale periods or peak seasons, processing times may be slightly longer.

2. DELIVERY OPTIONS & TIMELINES

We offer two types of delivery:

2.1 Standard Delivery

  • Estimated delivery time: 5–10 business days
  • Delivery timelines depend on location and courier availability.

2.2 Express Delivery

  • Estimated delivery time: 3–5 business days
  • Available only in select regions.

Note: Delivery times mentioned are estimates and not guaranteed.

3. ORDER TRACKING

Once your order is shipped, you will receive:

  • A tracking number
  • A tracking link to monitor delivery progress

Tracking details may take a few hours to activate depending on the courier partner.

4. SHIPPING CHARGES

  • Shipping charges, if applicable, will be displayed during checkout.
  • Charges may vary based on weight, delivery location, and delivery type (Standard or Express).

5. DELAYS & UNFORESEEN ISSUES

Avakidoz is not responsible for delays caused by:

  • Courier service disruptions
  • Weather conditions
  • Festivals or public holidays
  • Operational delays by delivery partners
  • Incorrect or incomplete shipping addresses
  • Unforeseen circumstances such as strikes, lockdowns, or natural disasters

Once the order is handed over to the courier, delays are beyond our direct control.

6. WRONG OR INCOMPLETE ADDRESS

  • Customers are responsible for providing accurate shipping details.
  • Avakidoz is not liable for failed deliveries due to incorrect addresses or unreachable contact numbers.
  • In such cases, re-delivery charges may apply.

7. SHIPPING RESTRICTIONS

  • Delivery may not be available in certain remote or restricted areas.
  • If we are unable to ship to your location, we will inform you and issue a refund if payment was made.

8. ORDER NOT RECEIVED

If you have not received your order within the estimated timeframe:

  1. Check tracking details
  2. Contact the courier service
  3. If unresolved, contact our support team

We will assist you in locating your package.

9. CONTACT INFORMATION

For any shipping-related questions or support, please contact us:

Avakidoz Support Team
📧 Email: care@avakidoz.com
📞 Phone: +91 81304 25405